Carrier - Extorcion
I had a warranty part failure on a one and a half year old Infinity furnace . The tech wanted to bill me eighty some dollars for the repair because their exorbitantly high priced annual service had not been done .
I told him that that is extortion and I will be contacting Carrier . He then called the dealer owner who dropped the charge . I contacted Carrier any way was told the dealer can charge for warranty repairs if not serviced regularly .
My previous Carrier worked for twenty seven years with out service or one hundred twenty dollar filters . This company and dealer practice borders on criminal .
Reason of review: Warranty issue.
Preferred solution: Let the company propose a solution.
Carrier Pros: Warranty.
Carrier Cons: Expensive to own.
Location: 33601 Schoolcraft Rd, Livonia, MI 48150, USA
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