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Contact Carrier Customer Service

How to Reach a Person at Carrier

Verified Contact Information

Toll-Free Number:

  • 1-800-227-7437
Call Now
Send Message

Headquarters:

  • 1-561-365-2000
    13995 Pasteur Boulevard Palm Beach Gardens, Florida 33418

Investors/ Franchising:

  • 1-561-365-2020

Customer Service:

carrierhq_compliance@carrier.com
corporateresponsibility@carrier.com
productsecurity@carrier.com
security@carrier.com

Investors/ Franchising:

investorrelations@carrier.com

Jobs/ Career:

carrier.recruiting@carrier.com

Legal:

privacy@carrier.com
Privacy Inquiries
danielle.canzanella@carrier.com

Carrier Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Carrier Phone Number
1 (800) 227-7437
Average Hold Time
00:07:32
Average Calls duration
5 minutes
Most Popular Carrier Email Address
carrierhq_compliance@carrier.com
Carrier Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
View full overview

How to Contact Carrier Customer Service?

Most Popular Number:

(800) 227-7437
Total calls: 97 Issues resolved: 5 Last call: Jun 2, 2026

If you require to get in touch with Carrier customer service for any queries or concerns, you can dial one of the following contact numbers. For general inquiries or to report an issue with your product or service, you can talk to the Carrier tech support by dialing the toll-free number at 1-800-227-7437. If, for some reason, you cannot reach out to the Carrier technical support phone number, you can fill out an online form available on the company's official website. Moreover, if you have a concern that's more complex and requires direct resolution from Carrier headquarters, your best way forward is to dial the main line available at 1-561-365-2000. For matters related to investments, the company has set up a dedicated Carrier phone number reachable at 1-561-365-2020.

The Carrier corporate office is at 13995 Pasteur Boulevard in Palm Beach Gardens, Florida, 33418, United States. This address doubles up as the company's central hub of operations, where the corporate workforce comes together to ensure smooth functioning. If you must visit the location in person or send a letter, it is wise to keep the address handy & resolve your concerns with meticulous attention to detail. It's important to note, however, that it is always wise to contact Carrier customer support beforehand and get an appointment. This ensures your concern is addressed promptly and efficiently without any unexpected delays.
The Carrier corporate office is at 13995 Pasteur Boulevard in Palm Beach Gardens, Florida, 33418, United States. This address doubles up as the company's central hub of operations, where the corporate workforce comes together to ensure smooth functioning. If you must visit the location in person or send a letter, it is wise to keep the address handy & resolve your concerns with meticulous attention to detail. It's important to note, however, that it is always wise to contact Carrier customer support beforehand and get an appointment. This ensures your concern is addressed promptly and efficiently without any unexpected delays.

The Carrier customer care numbers are available from 8:00 AM to 5:00 PM EST, Monday through Friday. During these business hours, it is convenient to connect with a customer service representative who is well-equipped to handle your concerns. These range from general inquiries about the products, registering complaints, seeking technical support, etc. Additionally, you can use the aforementioned Carrier contacts to schedule repairs, submit return requests, and discuss other customer-related issues. These hours are carefully planned to ensure customer service is accessible to customers calling from various time zones during the workweek.

PissedConsumer Club

Contact Information

Carrier Website:

Carrier Help Center:

Corporate Office Address:

Carrier
13995 Pasteur Boulevard
Palm Beach Gardens, Florida 33418
United States

Fax:

(315) 432-6620

Summary of Carrier Customer Service Calls

106 TOTAL
CALLS
04:45 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Carrier?

Product/ Service Question:

  • “Need to purchase an attic coil for my 4 ton [PERSON_NAME] System using R-410 A Refridgerant”
  • “Thermostat failure. Four year old system.”
  • “My AC is not working”

Request for Information Question:

  • “Infinity thermostat question”
  • “I was not aware of PUK that I have instead 76099002 I put 78099002I was attempt 9 times help with carrier I have the right PUK now”
  • “How can I get my eSIM number from my lost phone to the new device”

Account Question:

  • “Fault code”
  • “Need the 4 digit energy code for taxes”
  • “Sim unlock”

Activation/ Cancellation Question:

  • “Cancel my subscription”
  • “Deactivate my old phone number”

Staff Question:

  • “Service center purpas”
  • “A/c service”

Payments and Charges Question:

  • “Payment”
  • “We purchased an new carrier heat pump in 2020 from middle Georgia mechanical in Dublin Georgia and we have been experiencing problems with the unit every year and they charge a service fee of $110.00 to come out and cheak the unit last month”

Website/ Application Question:

  • “The carrier app for remote control stopped working”
  • “Ac installation”

Return/ Replace Question:

  • “Need to replace remote control”

Other Question:

  • “My humidifier need repair”
  • “I want to block my stolen phone”
  • “Ac”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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